Privacy Policy

Effective Date: April 1, 2025

Introduction

The Listening Lab, LLC (“Listening Lab,” “we,” “our,” or “us”) values and respects your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose personal information obtained through www.listeninglabstl.com (“Website”).

The term “Personal Information” as used in this Privacy Policy means information that relates to an identified or identifiable individual and may include your name, address, email address, phone number and marketing preferences.

The Privacy Policy explains how Personal Information we collect from you via the Website will be processed by us or on our behalf. We encourage you to read this Privacy Policy carefully as it contains important information about the following:

  • What information we, or our third party service providers, may collect about you;

  • How we will use the information we collect about you;

  • Whether we will disclose your details to anyone else; and

  • Your choices and rights regarding the personal information you have provided to us.

Collection of Personal Information

We may collect Personal Information that you voluntarily provide to us when:

  • Submitting forms via the Website (e.g., inquiries, event registrations)

  • Requesting information about programs or services

  • Signing up for newsletters, alerts, or communications

  • Engaging with interactive features on our Website

Personal Information may include, but is not limited to:

  • Name, email address, phone number, mailing address

  • Any additional information you choose to provide

We, and third party service providers, also collect information automatically when you visit the Website.  This information may include, but is not limited to:

  • Your domain name

  • Your browser type and operating system

  • Your IP address

  • Web pages you view on our Website

  • Links you click on our Website

  • Length of time of your visit to our Website

  • Your activities on our Website including your movement through our Website

  • The referring URL or webpage that led you to our Website

  • Your location

We may use third party applications and services to collect and analyze this information, and we and third party service providers may combine this information with information that we (or they) already have collected about you.  For example, we may obtain information about you from our marketing service providers, advertisers and data analytics providers and use that information to contact you regarding our institutional offerings and services.

Use of Personal Information

Personal information collected is used to:

  • Provide and personalize our institutional offerings and services

  • Respond to inquiries about our offerings and services

  • Audit Website visitor interactions

  • Improve website functionality and user experience

  • Comply with legal and regulatory requirements

Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing or commercial purposes.

We may share Personal Information with the following entities as stated herein below:

  • Trusted third-party service providers (whose use of Personal Information is governed by contracts containing confidentiality provisions) assisting with educational and website functions, including marketing efforts;

  • Legal authorities if required by law, court order, or to protect the rights and safety of individuals

Retention of Personal Information

We will retain Personal Information for as long as we have a business purpose to do so and as long as needed to interact with you, and thereafter as needed for record-keeping purposes and as otherwise required or permitted by applicable law.  We may retain de-identified personal information for as long as we deem appropriate.

 

Protection of Personal Information

We take reasonable data security measures to secure your Personal Information from accidental loss, unauthorized use, alteration and disclosure. In spite of security precautions we and our service providers take, the transmission of information via the internet is not completely secure. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Use of Cookies, Web Beacons and Other Similar Technologies

Listening Lab and third party service providers collect information by using technologies and methodologies, such as "cookies", tags, web beacons or other similar technologies that enable tracking as you browse our Website. These technologies authenticate you as a user, remember your preferences for using the site, present offers that may be of interest, and facilitate transactions. We and third party service providers also use these tools to analyze use of our Website and services, and may use this information in the aggregate or combine it with information that we have already collected about you.

Cookie. "Cookies" are small bits of information that are stored on your computer by your web browser. Cookies and other technologies described in this Privacy Policy allow us to recognize your preference information, to track your transactions and to facilitate effective website administration. Cookies help establish a user session and allow our server to provide site users with tailored information, advertisements and services. We also use cookies to authenticate your authority to access the Website, to track the usage of our Website, and to improve the Website.

If you do not want your information to be collected through cookies, you may be able to change the preferences in your particular Internet browser. Some Website functionality may not work properly if your browser does not accept cookies. Please consult your chosen Internet browser for instructions on how to change your cookie settings.

Other Monitoring Software. This Website is being monitored by one or more third-party monitoring software(s), and may capture information about you and your visit that will help us contact you and/or improve the quality of our service and website. You may be able to control the data being collected by such software from your visit through a universal consumer options page located at https://smart-pixl.com/Unsub/unsub.html

Third-Party Links

Our Website may contain links to external websites. We bear no responsibility for the privacy practices of these third-party sites and encourage users to review their privacy policies before providing any Personal Information to third parties.

Your Privacy Choices

You may opt out of receiving non-essential communications by following the unsubscribe instructions included in our emails.

Contact Information

You may contact us using the information available on the Website with any questions you may have about this Policy.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with the revised effective date. Continued use of our Website after changes are made constitutes acceptance of the updated policy.